Chat support suite

                  Real-time support solution that’s super fast and oh so reliable.

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                  HELP DESK SUITE

                  Our flexible ticketing platform is a cinch to use for any agent.

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                  FAQ BUILDER

                  Speed up all your support processes with integrated FAQ pages.

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                  Applications
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                  Plugins & Integrations
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                  Documentation
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                  Company
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                  Agent Handbook
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                  Agent Test
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                  Webinars
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                  Don’t let Phone calls slow you down

                  Some customers just like to talk. Accommodate them with a
                  direct line of support using our Call Ticketing platform.

                  Revolutionize your phone support process

                  ALWAYS UP EVEN WHEN YOU’RE NOT

                  Our 24/7 Callback Request system lets customers
                  schedule a callback anytime, day or night.

                  Call Management

                  FULLY CUSTOMIZABLE CALLBACK FORM

                  Liberate your agents with callback notifications sent via email and/or text message.

                  Callback Window

                  To embed a callback form on your website you will need to create a container element with a unique id attribute. You can now add the following javascript code to your website, replacing element_id with the id of the container element

                  function lhnJsSdkReady(){
                    lhnJsSdk.embedCallback("element_id", 0);
                   }

                  RECORD AND TRACK ALL YOUR CALLS.

                  Whether you’re looking to train your team or just filter through conversations,
                  our thorough call log makes your entire client call history searchable and sortable.

                  Call List

                  Help is here

                  Our Chat Support Suite is the must-have software for
                  answering customer questions the moment they arise.

                  This person gets it.

                  “LiveHelpNow provides many features that our former chat system didn't have. Making ourselves accessible in more than just one way has really increased our level of customer service. The ability for students to create tickets when we are offline is a big plus as well. Also, the FAQ Dashboard serves as a great resource for frequently asked questions we receive. Most importantly, I love the customer service that the company provides. There's never been a time when my questions were not answered.”

                  - Phong Yang, Counselor, California State University, Fresno

                  More people who get it

                  We Thought of Everything.

                  Our tools work seamlessly with your favorite plug-ins and platforms.
                  Yep, you’re running out of excuses.

                  Webhooks
                  See for yourself

                  Waiting is for lobbies and bus stops.

                  Questions?
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